(Junior) Support Engineer (m / f) Turkey

SeeTec GmbH is one of the leading providers of video management software in Europe. In addition to network-based video security solutions for the highest security requirements, we develop industry-specific solutions for the areas of logistics, trade, finance and transport.

In an attractive growth market, we are a pioneer and a pacemaker – and we are dynamically shaping innovation. As a successful medium-sized company with branches all over Europe, we are proud of our success story "made in Germany". We are growing continuously and strategically expanding our market position.

Now we need reinforcement for our customer service department at the earliest possible date: We are looking for a highly motivated

(Junior) Support Engineer (m / f) Turkey

As a Support Engineer (m / f) for the area of IP Video you are in direct contact with our certified partners and customers. You develop user-friendly solutions and use telephone, e-mail, remote sessions and helpdesk support to configure and customize our software solutions. 

Your Tasks

  • Ensuring customer satisfaction by solving technical problems independently (flexible working hours)
  • Telephone, e-mail and remote support for our certified partners and customers
  • Work with a ticked-based helpdesk system
  • Fault analysis and restoration of the functionality of our products in close cooperation with development,
    quality assurance and product management
  • Solve the support cases on a professional level in Turkish and English
  • Occasional installations and commissioning at the customer's premises

Your Profile

  • Successfully completed training as a specialist in computer science for system integration or application development or further qualification as support engineer
  • Experience in the field of help desk or customer support in the technical environment
  • Knowledge of TCP / IP and SQL databases
  • Very good English skills
  • High degree of service and customer orientation, friendly and confident appearance
  • Willingness to work home office as well as mobile
  • No military obligation

Our Offer

If the basis is right, we achieve peak performances – this is our approach. That is why we create a work environment in which you feel comfortable. Look forward to an interesting job profile, flexible working hours, regular employee events, subsidized lunches and / or drinks delivery and much more.

Your personal SeeTec everyday life offers a great variety of interesting tasks and projects and fun through success. Because your ideas develop quickly into new chances for you and your team!

As a young, dynamic team, we rely on independent, focused work as well as on uncomplicated, respectful cooperation. The key to our success is short decision-making processes and open communication across departments. Your professional and personal development is important to us. That is why we offer you an individual on-the-job training as well as continuous support and further education..

You can expect loads of exciting tasks!

Are you interested ?

Then send us your application with an indication of your availability and salary presentation by e-mail to Recruiting-team(at)seetec(dot)de in a PDF document. Please note the size limit of 5 MB.

You can find the job offer as a PDF here.

 

SeeTec GmbH
Martina Hainzlmaier
Representative Human Resources

 

 


Your contact for your career at SeeTec!

Birgit Schall

Birgit Schall

Head of Human Resources

Tel.: + 49 7251 9290-0
birgit.schall@seetec.de

Please do not hesitate to contact me for any questions regarding career opportunities at SeeTec!